Life Coaching

Life Coach

life coach encourages and counsels clients on a range of professional and personal issues. Life coaching is distinct from giving advice, consulting, counseling, mentoring and administering therapy. You would hire a coach to help you with specific professional projects, personal goals and transitions.

SkillExplanationExample

Rephrasing

Stating back to the client what they said in different words.

Client: “I’m frustrated about my work because my boss doesn’t listen to me”

Coach: “So what I’m hearing is that you’re not feeling listened to at your job and feeling upset about it?”

Reiteration

Stating back to the client exactly what they said

Client:” I’m sad”

Coach: “So it sounds like you’re feeling pretty sad”

Paraphrasing

Repeating to the client what they said in your own words

Client: “Ugh, sometimes people are just so completely clueless!”

Coach: “Sounds like you’re feeling upset because you’re disappointed in other people”

Summarizing

Repeating back to the client in a nutshell the basics of a longer story they’ve told you

Client: “So yesterday at work my boss was telling everyone how much he hated people who have trouble with details and recently I got written up for missing details in my latest report. I felt really attacked by my boss”.

Coach: “So it sounds like you felt like your boss was making a direct critique of you to the entire office”

Affirmations

Giving the client encouragement and congratulating progress. Boosts self-confidence and shows client you’re paying attention.

Coach: “You handled that really well”

Short Interjections

Nodding, saying “yes” or “I see”

Client: “I was really hurt by what Sally did”

Coach: “Yes, I see”

Clarifying

Clarifying when you receive conflicting information and checking with clients to ensure that your understanding is correct

Client: “I didn’t think I’d see her again so I was relieved. But we were going to go out on Saturday and I was excited to see her”.

Coach: “So you weren’t sure you were going to see her again even though you had plans on Saturday?”

Client: “well, I wasn’t sure she would come”

Coach: “Okay, so you were excited when you saw her because you did get to see her after all”

Client: “yeah, I guess I wanted to see her even though I didn’t think I did when I was angry”

Reflecting

Mirror back expressions used by the client

Client: “I knew he would flip when she saw me with her ex”

Coach: “So did he flip out?”